Exchanges, Returns and Poedagar Warranty
At Poedagar, our mission is your complete satisfaction. We want every product delivered to your home to bring you joy, becoming a reason for you to return again and again.
If at any time you encounter any issues related to your purchase, please know that we will do our best to resolve the issue, following simple guidelines for exchanges, returns and refunds.
Exchanges, Returns and 12-Month Warranty
Whether due to a change of mind or regret, you have a period of 7 (seven) days, from receipt, to request exchanges or returns by email. In addition, our guarantee covers manufacturing defects for a period of 12 months.
Commitment to Quality
1. 12-Month Warranty Against Manufacturing Defects: We believe so much in the quality of our watches that we offer a 12-Month Warranty Against Manufacturing Defects. 12 month warranty against manufacturing defects. Every Poedagar watch undergoes rigorous quality testing before reaching you.
2. Simple Procedures: For returns, exchanges or regrets, simply send an email to: usepoedagar@gmail.com . Our exchanges and returns team will guide you through the next steps, ensuring a hassle-free process.
3. Hassle-Free Refund and Exchange: After receiving the product at our office and confirming the conditions, we offer:
- Refund with shipping reimbursement (when applicable).
- Exchange for another Poedagar product of your choice.
4. Comprehensive Coverage: Our warranty ensures the exchange or refund of products with manufacturing defects. This warranty is a reflection of our commitment to high quality products.
Other Occurrences and Your Satisfaction
We understand that different situations may occur. Any occurrence, including those not explicitly mentioned, must be reported by email usepoedagar@gmail.com for proper resolution.
Your Satisfaction is Our Priority
Our exchange, return and warranty policy reflects our dedication to your positive experience with Poedagar. We are here to maintain the quality of our products and the brightness of your smile. Your time deserves the best, and Poedagar is by your side every second.
Cordially,
Poedagar Team